🌟Role Overview
We are looking for a Senior UX Designer to join our Product Team and own the end-to-end user experience of Wecheer’s platform. This is a strategic and hands-on role where you will shape the UX strategy, design scalable solutions, and build intuitive, self-service experiences that accelerate user adoption.
As part of a fast-growing team, you’ll collaborate with Product, Engineering, Marketing and Growth to create a best-in-class SaaS experience that reduces friction, enhances usability, and empowers users without relying on heavy customer support or customization.
This role is full-time, freelance contract, remote but based in Europe. The recruitment process includes 3 steps:
1. Cultural Fit Interview with Head of People
2. Technical Assessment
3. Final interview with Product Lead
🚀Responsibilities
- Lead UX Strategy – Define and execute a UX strategy aligned with our transition to a self-service, product-led SaaS.
- Self-Service UX Design – Design intuitive onboarding, in-app guidance, and workflows that reduce reliance on human support.
- User Research & Data-Driven Insights – Conduct user research, usability testing, and other user experiments to inform the design decisions
- Optimize & Maintain Wecheer Web & Mobile App – Continuously refine and update the existing web and mobile application UX/UI to enhance usability and engagement.
- Design System & Consistency – Build and maintain a scalable, reusable design system, ensure consistent Wecheer branding images cross-platforms
- Collaborate & Influence – Work closely with Product Managers, Engineers, Marketing and Growth teams to align UX solutions with product and business goals.
- Foster a UX Culture – Advocate for UX best practices, accessibility, and human-centered design across the organization
📋Requirements
- 5+ years of UX experience with a strong portfolio demonstrating user-centric, data-driven, and business-aligned design solutions.
- Expertise in both B2B & B2C UX, spanning enterprise SaaS platforms and consumer-facing applications.
- Strong user research & market awareness, with proficiency in various research methods, product analytics, and data-driven decision-making.
- Ability to create user personas and translate insights into wireframes, prototypes, and actionable design solutions.
- Curious about business and market trends, staying up to date with the latest in design and technology.
- Excellent collaboration and communication skills, fluent in both verbal and written English.
- Startup experience is a plus, particularly in fast-paced environments.
- Strategic yet hands-on, proactively driving continuous improvement and innovation within UX.
